FAQ

Shipping Details

Service Area

We ship exclusively within the United States.

Delivery Timeframes

Your order is processed and shipped from our U.S. fulfillment partners' warehouses via USPS / UPS within 1–3 business days. Once shipped, delivery typically requires an additional 5–8 business days.

Shipping Costs

Shipping fees are not marked up; you pay the actual USPS / UPS rate for your address, which is calculated and displayed at checkout.

Tracking Information

You will receive a tracking number via email as soon as your order ships.

Returns & Refunds

Return Eligibility

Unworn items in their original packaging may be returned within 30 days of delivery. To initiate a return, please email info@bakerybarn.shop including your order number.

Return Shipping Fees

Customers are responsible for return shipping costs. However, if the item arrived damaged or we sent the wrong product, we will provide a prepaid return label.

Refund Timeline

Refunds are issued to your original payment method within 5–7 business days after we receive the returned item. You will receive an email confirmation when the refund has been processed.

Starting a Return

Email info@bakerybarn.shop with your order number and the specific item. We respond within 1 business day with instructions and the return address. Note that you cover return shipping unless the item was damaged or incorrect; in those cases, we supply a prepaid label.

Damaged or Incorrect Items

If you receive a damaged or wrong item, send a photo and your order number to info@bakerybarn.shop. We will issue a prepaid return label, cover the shipping costs, and either send the correct item or provide a full refund.

Exchanges Policy

To exchange for a different size or color, please place a new order immediately to secure availability, then return the original item within the 30-day window.

Non-Returnable Items

We cannot accept returns for items that have been worn or washed beyond trying on, items missing original packaging or parts, or products clearly marked as final sale. Defective items are always eligible for return.

Cancellations

Email us promptly to cancel. Orders can be cancelled without charge before they ship. Once shipped, standard return policies apply.

Contact Us

info@bakerybarn.shop · (314) 531-3112 · Support Hours: Monday–Friday, 9 AM–6 PM (Eastern Time). Our team replies to every message within 1 business day.

Product Information

Sizing and Specifications

Each product page details available information such as dimensions or sizing, materials, included components, and care instructions. If specific details are missing, contact us prior to purchase so we can verify.

Photo Accuracy

Our photos represent the actual product. Please note that colors may appear slightly different depending on your screen settings.

Orders & Payment

Accepted Payment Methods

We accept major credit and debit cards, along with express checkout options like Shop Pay, Apple Pay, and Google Pay where available.

Order Modifications

Please email us as soon as possible if you need to change or cancel an order. Changes are made if the order has not yet shipped. If it has already shipped, you may return it under our 30-day policy.