Refund policy

Return Policy

Items may be returned within 30 days of delivery for any reason.

To be eligible, the product must be unworn and undamaged. It must also be in its original packaging, including all accessories such as the case, cloth, and tags.

Initiating a Return

1. Contact us at info@bakerybarn.shop with your order number and details about the item you wish to return.
2. We will respond within 1 business day with return instructions and our return address.
3. Ship the item back to us. You are responsible for return shipping costs, except when the item arrived damaged or we sent an incorrect item. In those cases, we provide a prepaid label.

Refund Process

After we receive and inspect the returned item, we issue a full refund of the item price to your original payment method within 5–7 business days. Please note that original shipping fees are non-refundable unless the return was caused by our error.

Damaged or Incorrect Orders

If your order arrives damaged or is not what you ordered, please email us with a photo within 7 days of delivery. We will provide either a replacement or a full refund, which includes shipping costs, at no charge to you.

Exchanges

We do not offer direct exchanges. To get a different item, please return the original product for a refund and place a new order.

For questions, contact us via info@bakerybarn.shop or call (314) 531-3112